This site keeps an enquiry 36 months, a chat 6 months, and sells none of it.

This policy takes effect on October 6, 2026 and is version 3.0. It replaces every earlier version from that date. Where a clause below quotes a period, the clock starts on the day the data reached us, not on this date.

The controller is Solld Workss, trading as Solldworkss at solld-workss.click. Postal address: 94 Industrial Blvd, Büro 5, Austin, Texas 68171, United States. Email [email protected], phone +1 (272) 555-1922.

There is one office and one team. The people who read your enquiry are the same people who answer support for the modeller. No reseller sits in between.

Five sources, and nothing outside them.

• The inquiry form. It writes your name, phone, email, address, the kind of enquiry, your message, the specification you asked about and the consent tick. With it, automatically: your IP address, your browser's user-agent string, the referring URL, the moment the form was rendered and the moment it was sent.
• The support chat. We keep the conversation, plus any name, phone or email you choose to give. A token sits in your browser's local storage so you can come back to the same thread.
• Server and access logs. IP address, requested path, time, status code and user-agent, written by the web server for every request.
• Cookie and storage identifiers. Your consent choice under site_consent_v2. After you allow storage, the identifiers set by Google, Microsoft and Meta tags, listed one by one on the cookie ledger.
• Advertising click identifiers. When you arrive from a paid ad, the link carries gclid, msclkid or fbclid in the address.

There is no account, no password, no payment and no card data. Nothing is sold on this site and no payment is taken here. Licences are invoiced after a quote, outside the website.

Form data is used to answer you: a quote for Standard or Professional seats, a floating-licence sizing, a trial key. The address only matters when you ask for a shipped quote. Chat data is used to answer the question in the chat and nothing else.

Logs exist to keep the server up and to spot abuse. We read them when something breaks or when a script hammers the form.

Advertising identifiers tell us which campaign produced a visit and whether that visit turned into an enquiry. That is measurement. We do not build profiles, and we do not sell or rent any list.

For visitors from Europe the GDPR asks for a stated basis. Here it is, purpose by purpose.

We buy clicks. People searching for a solidworks alternative or a CAD perpetual licence with no subscription find us through Google Ads, Microsoft Advertising and Meta Ads, and those platforms send that traffic here today.

• Google Ads adds gclid to the link you click.
• Microsoft Advertising adds msclkid.
• Meta Ads adds fbclid, where a campaign runs there.

The identifier arrives in the address bar whatever you choose. It is only written to a cookie and reported back to the platform after you press Allow.

Every page loads with Google Consent Mode v2 set to deny. Four signals start as denied: ad_storage, ad_user_data, ad_personalization and analytics_storage. They stay denied until you press Allow in the banner. Press Decline, or withdraw later through Cookie settings in the footer, and all four go back to denied at that moment.

While they are denied, the tags may send cookieless pings without identifiers. The full signal table sits on the cookie page.

• Google Ireland Ltd / Google LLC for Google Ads. Receives gclid and the consent signals.
• Microsoft Ireland Operations Ltd for Microsoft Advertising. Receives msclkid. Its handling is covered by the Microsoft privacy statement at privacy.microsoft.com/privacystatement.
• Meta Platforms Ireland Ltd for Meta Ads. Receives fbclid where a campaign runs there.
• Our hosting provider, which serves this site and stores the enquiry database.
• Our mail provider, which carries the notification of a new enquiry to our inbox.

That is the whole list. No data broker, no list rental, no enrichment service.

We operate from Texas. If you write to us from Europe, your data travels to the United States. The ad platforms above move data between their Irish entities and the US. Those transfers rest on the EU–US Data Privacy Framework where the recipient is certified under it, and on the European Commission's standard contractual clauses where it is not.

Thirty-six months covers a typical procurement cycle for a seat upgrade or a floating-licence renewal. If you become a customer, the invoice record is kept separately for as long as tax law requires.

Every page and every form post runs over HTTPS. The enquiry store is not reachable from the public web, and access to it is limited to named staff behind individual logins. Honeypot fields and a render-time check filter scripted spam before it is stored. No system is immune, and if a breach touches your data we tell you and the relevant authority without undue delay.

If you reach this site from Europe, the GDPR gives you these rights over what we hold:

• Access: a copy of everything held about you.
• Rectification: correction of anything wrong.
• Erasure: deletion, unless a law requires us to keep it.
• Restriction: we keep it but stop using it.
• Portability: your form data in a machine-readable file.
• Objection: to processing based on legitimate interest.
• Withdrawing consent at any time, through Cookie settings in the footer or by email, without affecting what happened before.

Residents of California have rights under the CCPA as amended by the CPRA: to know what is collected, to delete it, to correct it, to opt out of its sale or sharing for cross-context behavioural advertising, and to limit use of sensitive data. We collect no sensitive data. Residents of the other states with privacy laws in force, including Texas, Virginia, Colorado and Connecticut, hold comparable rights. We do not sell personal information for money. Allowing ad cookies may count as sharing under California law, so Decline, Cookie settings and Global Privacy Control all act as an opt-out. Using a right never costs you a different price or worse service.

If your browser sends the Global Privacy Control signal (the Sec-GPC header), we treat it as an opt-out of sale and sharing. The four consent signals stay denied, ad tags set no identifiers, and we do not ask you again.

This is a site for engineering software bought by businesses and universities. It is not meant for children under 16 and we do not knowingly take data from them. Educational seats go to accredited students verified by a university email domain. If a child's data reaches us, write and we delete it.

Write to us first; most problems are fixed in a day. You can also complain to the Attorney General of your state, and in California to the California Privacy Protection Agency. Visitors from Europe may complain to the data protection authority in the country where they live or work.

A change is published on this page with a new version number and effective date in the masthead above. If it widens what we collect or who receives it, the consent banner appears again so you can choose afresh. We do not apply a wider use to data taken under an older version.

• [email protected]
• +1 (272) 555-1922
• 94 Industrial Blvd, Büro 5, Austin, Texas 68171, United States

Mon–Fri 09:00–18:00 Central. Related documents: the cookie ledger and the licence and site terms.